Terugbetalingsbeleid
No returns - Non-refundable
Due to the hygienic nature of our product, all sales are final.
Once your order has been shipped, we do not accept returns or offer refunds — even if the product is unopened.
Please read all product details and instructions carefully before purchasing.
Damages
If your item arrives damaged, incorrect, or defective, please contact us at info@bynudae.com within 48 hours of delivery, including your order number and a clear photo of the issue. We’ll review it and do our best to resolve it as quickly as possible.
Please note: it may take additional time for your bank or credit card provider to process any approved refund.
If more than 15 business days have passed since your refund was approved and you haven’t received it, please contact us at info@bynudae.com.